Currie Group New Zealand Receives 2026 HP APJ Service Excellence Award

Recognition highlights outstanding service performance, technical capability and customer experience across HP Indigo customers in New Zealand.

Currie Group New Zealand has been awarded the 2026 HP APJ Service Excellence Award, recognising exceptional performance in service delivery, customer experience and technical excellence across the HP Indigo customer base.

The award was announced during the recent HP Masterclass event in Lisbon, where Currie Group New Zealand was recognised for consistently delivering industry-leading outcomes for customers across multiple service and performance benchmarks.

Over the past five consecutive quarters, Currie Group New Zealand achieved customer scorecard results above 90 per cent, including a standout 95 per cent result in one quarter. Judges also highlighted the team’s strengthened remote support capabilities, which have contributed to reduced downtime and improved productivity for HP Indigo customers nationwide.

The recognition also acknowledges Currie Group New Zealand’s proactive ownership of machine-down case resolution, improved spare parts level of fill performance driving stronger parts readiness, and continued investment in engineering and operator capability through certification programs and the Currie Satellite Training Centre.

Sustainability initiatives, including the team’s take-back program for consumables, were also cited as reinforcing disciplined service operations and responsible environmental stewardship.

Craig Walmsley, Country Manager, HP Indigo, said he was extremely proud of Currie Group New Zealand, “Winning the APJ Service Award reflects the exceptional service culture within the organisation. Their team consistently demonstrates deep technical expertise, outstanding responsiveness, and a relentless focus on delivering the best possible outcomes for customers.”

Marcus Robinson, Director of Operations at Currie Group, said the recognition reflects a long-term commitment to building service capability that genuinely supports customer performance.

“This award is a direct result of the standards our service teams set for themselves every day. It’s about consistency, accountability and ensuring our customers can rely on their equipment to perform when it matters most,” Robinson said.

Currie Group continues to invest across service infrastructure, training, parts logistics and remote support capabilities to strengthen outcomes for customers across Australia and New Zealand.